Idle Dead Support
Need help with Idle Dead? We're happy to help.
Contact us
Email us and we'll get back to you as soon as we can.
support@5thcell.comTo help us solve your issue quickly, please include:
- Your device model (for example, iPhone 16 or Pixel 9)
- Your operating system and version (for example, iOS 26 or Android 16)
- The Idle Dead version (shown on the game's page in your app store)
- A description of the problem and, if possible, a screenshot
Frequently Asked Questions
Where is my progress saved?
Your progress is saved on your device. Deleting the app may delete your progress, so be careful before removing the game.
The game crashed or isn't loading. What should I do?
Close the game completely and reopen it, make sure you have the latest version from the App Store or Google Play, and restart your device. If the problem continues, email us with the details listed above.
Do you collect my data?
No. Idle Dead does not collect or retain any user data. See our Privacy Policy for details.